📄 Terms of Service

Effective Date: August 13, 2025 Welcome to MSFTS Fitness Facility

These Terms of Service (“Terms”) govern your access to and use of the MSFTS Fitness Facility website, services, and physical location. By using our website or booking services, you agree to these Terms.

Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or have parental consent to use our services.

Account Registration

To book sessions or access certain features, you will need to create an account:

• You agree to provide accurate and complete information
• You are responsible for maintaining the confidentiality of your login credentials
• You agree to notify us immediately of any unauthorized use of your account

MSFTS is using SimplyBook.me Ltd. as a supplier of a booking system.

Payments & Billing

We offer paid services including memberships, personal training, and classes:

• Payments are processed securely via Stripe and PayPal
• All fees are listed in USD and subject to applicable taxes
• You agree to our cancellation and refund policies as outlined during booking
  • For Monthly Recurring memberships, we require 30 days cancellation notice sent to email kaylin@msftscommunity.com
  • No Show/Late Cancel Policy: we ask for at least 2 hours notice in advance if you can’t make it to class to give others a chance to grab a spot. Reminder messages are sent out 2 hours before so that’s the perfect time to cancel. A $15 late cancellation/no show fee will apply if you cancel with less than 2 hours notice or don’t show up for a class you booked.
  • Refunds must be requested in writing to email kaylin@msftscommunity.com and granted at the discretion of MSFTS, LLC

Booking & Cancellation

• Bookings are managed through SimplyBook.me
• You may cancel or reschedule sessions within the timeframes specified on our booking page
• Late cancellations or no-shows may result in fees or forfeited sessions
  • A $15 late cancellation/no show fee will apply if you cancel with less than 2 hours notice or don’t show up for a class you booked.

Facility Rules & Conduct

To ensure a safe and respectful environment:

• Follow all posted rules and staff instructions
• Refrain from disruptive, abusive, or unsafe behavior
• Use equipment responsibly and clean up after use
• We reserve the right to revoke access for violations of these rules

Intellectual Property

All content on our website—including logos, text, images, and videos—is the property of MSFTS Fitness Facility or its licensors:

You may not copy, distribute, or modify any content without written permission

Use of our branding or materials for commercial purposes is strictly prohibited

Privacy & Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal data. By using our services, you consent to the practices described therein.

Disclaimers & Limitation of Liability

• Our fitness services are provided “as is” without warranties of any kind
• You acknowledge you are voluntarily participating in a class or classes or personal training provided by Kaylin Orr and MSFTS. You will be receiving instruction and information concerning fitness and wellness techniques, which includes weight training and other physical activities. You represent and warrant that you have no physical or mental health condition that would prevent my safe participation in these classes. You agree that if you are pregnant, or have a known cardiac arrhythmia (including very slow heart rate), a history of heart block, or if you are taking antipsychotic medications that may result in an adverse reaction in connection with physical activities, you will consult with and obtain the permission of a physician prior to engaging in any weight training or other physical activities in connection with these classes.
• You are willingly and voluntarily assuming any risks, injuries or damages, known and unknown, which you might incur as a result of participating in these classes, and agree that neither MSFTS nor Kaylin Orr will have any liability for such injuries or damages, to the maximum extent allowed by applicable law.
• You acknowledge and agree that MSFTS and Kaylin Orr are not medical professionals and do not provide any medical diagnoses or treatments. You agree that if you have any medical condition, you will seek the help of a medical professional.

Digital Media Release

• You agree to grant MSFTS permission to use your likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications and social media, without payment or other consideration.
• You authorize MSFTS to edit, alter, copy, exhibit, publish, or distribute these photos for any lawful purpose. In addition, you waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, youwaive any right to royalties or other compensation arising or related to the use of the photo.

To opt out of photo/video release, you may inform the MSFTS instructor before class starts.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes means you accept the updated Terms.

If you have questions about these Terms, please contact: kaylin@msftscommunity.com